Minimum Order quantitys
Minimum orders are one Pot tuber or a minimum of 4 garden ready plants. These do not need to be the same plant. Plant Orders are shipped in Mid May Pot tubers in Mid January weather permitting. Pot tuber orders are closed by 12th January each year. Plant orders are closed from 30th April.
What can I expect with my Pot tuber order
All home grown tuber sales are pot grown. Some variety's will ignore the fact that they are being grown in a Pot and will smash out of that pot during the growing season. In short they are small nuggets ready to break into growth with the occasional large legged tuber.
How will I know that the tuber is Viable
All of our pot tubers are grown in Sterile media and sterile conditions for the entire year to ensure that Gall is not an issue at point of sale. The plants during the growing season are fully protected from invasions of pests which could carry viruses. In short we do not tolerate any form of Disease and go to great pains to ensure that the quality we generate is 100% viable. When they arrive with you please unpackage and keep frost free.
I cannot add an Item to my Basket
If this occurs the product is not currently been released for Sale. We will be in the process of building stock for release the following season. If there is a variety that you simply "must have" let us know about it and we can ensure that you are notified of impending releases.
I have been offered a Garden Ready Plant I want to buy a Tuber
All new introductions of varieties are only available as Garden Ready Plants.
Press releases will be issued to subscribers of the website prior to any New addition releases. Orders for these will be handled on a first come first served basis. These are likely to be limited in the number available for purchase.
Will I be charged shipping on each Tuber
All orders are ex our Manchester Nursery currently not open to the Public. We cannot combine Plant and Tuber Orders. Prices are a fixed rate per order regardless of Order size. This covers both the Shipping and packaging.
When can I expect Delivery of my Orders
Pot Tubers are shipped during December and Early January subject to Weather conditions. We will typically not ship if the Weather is likely to be frosty.
Garden Ready Plants will be shipped during May.
My Tuber has been damaged I'm disappointed
Yes we've all been there. If this occurs we will replace the Item if possible, providing you contact us including a Photograph as soon as you notice the damage. We will do our utmost to correct this situation. You may be requested to follow the returns procedure which we will send to you.
The tubers that I received are not what I ordered
In the event of this happening please notify us. We go to great lengths to ensure that we provide you with the tuber you require. Every tuber is securely labelled from birth to shipment to you to try and eliminate misidentification.
The colour of my flowers are not the same as shown on the Store Page
We are constantly updating pictures of our stock and use a professional photographer. Colours transmitted across digital media are sometimes slightly different to what you get real-time.
Do you ship to Europe and the rest of the World
Unfortunately We do not export overseas at this time.
